Established in June 2020, the Krembil Centre for Health Management and Leadership will become a leading hub of education, applied research and industry outreach at the Schulich School of Business. It will combine excellent academic training, knowledge transfer and applied research with sector impact to advance the calibre of management and leadership in the burgeoning health industry.
The Krembil Centre for Health Management and Leadership plans to conduct ongoing summits, workshops, and podcasts to engage with the industry and stimulate strategic thinking around trends disrupting the ‘frontline sector’ today and shaping its future for years to come.
Krembil Centre Leadership Summit – Workplace Culture, Talent, and Leadership in the COVID Era
The Krembil Centre for Health Leadership and Management, in collaboration with Accenture, hosted their second Leadership Summit themed on Workplace Culture, Talent, And Leadership in the Covid Era.
Dean Detlev Zwick, and Centre Director Joseph Mapa, along with the health sector experts joined the thought leadership event to discuss the future of the workplace culture in the healthcare sector along with topics of shifting labour dynamics, workforce burnout and attrition, and responsible leadership.
The panel comprised of Karen Forward, Managing Director, Human Potential at Accenture, Sean Hinton, Founder and CEO at SkyHive Technologies; and Dr. Abi Sriharan, Senior Krembil Fellow, Krembil Centre for Health Management and Leadership, Director of Leadership Wellness Lab. The insightful discussion was moderated by Jimmy Yang (MBA ’07), Managing Director and National Health Industry Leader, Accenture
Thank you to everyone who participated in the Summit. For those who were unable to attend, the recording is available below.
Krembil Centre Launch Summit – Leading the Way Post-Covid
On September 23, 2021, Schulich’s newly established Krembil Centre for Health Management and Leadership, in collaboration with Deloitte, hosted our launch event to celebrate leadership and help reshape the best practices in our industry. Robert Krembil (MBA ’71, Hon LLD ’00) and the Krembil Foundation, Schulich Interim Dean Detlev Zwick, and Centre Chair/Director Joseph Mapa, along with health sector colleagues, and the Schulich community, joined the thought leadership event to explore the future of healthcare in a post-pandemic world. President and Vice-Chancellor Rhonda L. Lenton, and Dean Emeritus Dezsö J. Horváth provided introductory remarks at the start of the event.
Covid-19 has had an extraordinary and profound impact on all sectors, especially healthcare, the “front-line” sector. Albert Einstein said “in the middle of difficulty lies opportunity” – the opportunity to learn, the opportunity to grow and the opportunity to build a better future state. Effective leaders embrace this opportunity.
The Launch and Leadership Summit took stock and reflected on the ideas of renowned thought leaders in four vital and timely areas of healthcare:
- Long-Term Care and the Impact of COVID
- The Digital Future of Healthcare
- The Role of AI and Data Analytics
- Reimagining the Healthcare Workforce
Thank you to everyone who participated in the summit. For those who were unable to attend, the recording is available below.
Krembil Public Healthcare Internship Program
An integral part of this Centre is the Krembil Public Healthcare Internship Program that allows Health Industry Management Program (HIMP) graduates from the MBA program and Master of Health Industry Administration students to spend 10 weeks to 16 weeks during May to September with a healthcare employer – learning, experiencing, and contributing to the healthcare industry under the mentorship of senior healthcare leaders.
The learning-on-the-job experience offers hands-on training that complements academic studies at Schulich and enhances a student’s career path. Three successful applicants will be recognized with a “Krembil Public Healthcare Internship Award” of $15,000 each.
Krembil Scholars Program
The Scholars Program will continue to support the Robert Krembil Scholarship of Merit, which has been expanded to include new scholarships for Master of Management students. In addition, the Program will add a new stream of the Robert Krembil Scholarships of Merit for students enrolled in the new Master of Health Industry Administration (MHIA) program, targeted for launch in September 2023, as well as for MBA students specializing in Health Industry Management.
As a center of excellence, research and knowledge transfer are integral to the Centre’s mission. The principal focus of the research will be on Adaptive Management and Leadership – the skills and management practices necessary for achieving high-performance at all levels of an organization.
To this end, the Centre is fortunate to have Dr. Abi Sriharan joining us as Senior Krembil Fellow, whose current research focuses on three research themes. The first, Leadership as Adaptive Strength, explores the relationships among sensemaking, creativity, and innovation, more specifically, the kind of adaptive skills necessary for leading during a crisis. The second, Systems Leadership, explores how leaders utilize collective intelligence to build high-performing collaborations and lead systems-level transformation. The third, High Performing Women, is a study of women’s experiences in leadership roles to explore the concepts of stress, burnout, and work-life balance.
We also plan to engage with other faculty at Schulich and other departments (e.g., Faculty of Health) who are also thought leaders in this area. It is our intention to create an Associate Research Category as a framework for these collaborations.
A MESSAGE FROM THE CENTRE CHAIR
The development of a world-class education, research and sector outreach hub has been an inspiration for many years and we are grateful to the Krembil family for enabling such a seminal and consequential initiative for our students, faculty and the healthcare community.
Healthcare has been undergoing rapid change and innovation and the pandemic has underscored significant challenges and opportunities, particularly the indispensable role of leadership and management.
The Krembil Centre for Health Management and Leadership has been created to cultivate high performance leaders who bring integrity, innovation and a strong change agenda to the health sector. Our inaugural summit starts this journey. There are many other plans in place including a new 12-month Master of Health Industry Administration (MHIA).
We embrace this mission and look forward to helping shape this dynamic sector with the next generation of healthcare leaders.
Krembil Chair in Health Management and Leadership
Director, Krembil Centre for Health Management and Leadership
Director, Health Industry Management Program
Adjunct Professor, Schulich School of Business
“In these difficult and challenging times, it has never been more important to develop the kind of leaders in the healthcare sector who can anticipate change and provide responsible, innovative solutions. It is for that reason that I am particularly proud of this initiative with the Schulich School of Business.”
The Centre has established an Advisory Board comprised of leaders in a range of organizations associated with the Healthcare sector. The overall purpose of the board is to provide advice and direction on the Centre’s Education, Research, and Continuing Education agenda, as well as facilitate and develop the Centre’s engagement with the broader business and related community.
Dr. Jack Kitts: Commissioner, Ontario’s Long-Term Care COVID-19 Commission, Former President and CEO, The Ottawa HospitalView details Hide details
Dr. Jack Kitts received his medical degree from the University of Ottawa in 1980. After a 3-year tour of duty as a medical officer in the Canadian Armed Forces, he specialized in anesthesiology and completed a research fellowship at the University of California, San Francisco. He joined the Department of Anesthesia at the Ottawa Civic Hospital in 1988, where he served as the director of research and medical director of the preoperative assessment clinic prior to his appointment as Chief of the department and Associate Professor at the University of Ottawa, faculty of medicine.
In 1998, Dr. Kitts was appointed Vice-President of Medical Affairs and led the medical staff during a complex restructuring in which three hospitals and five large programs were merged into The Ottawa Hospital. He completed his master’s degree in business administration in 2001 and was named President and CEO of The Ottawa Hospital in February 2002, a position he held until his retirement on June 26, 2020.
With more than I,000 beds, 12,000 employees and approximately 1,400 physicians, The Ottawa Hospital is recognized as one of the largest and most important research and teaching hospitals in Canada. Its research institute is one of the foremost institutes in Canada, involving more than 1500 scientists, clinical investigators, trainees and staff.
Dr. Kitts’ inclusive team-oriented strategic leadership, passion for delivering quality patient-centered care, and the development and mentoring of emerging healthcare leaders, has been a central, unifying force in establishing and sustaining The Ottawa Hospital’s vision – To provide each patient with the world-class care, exceptional service and compassion that we would want for our loved ones. Dr. Kitts is known nationally for his focus and expertise in patient experience, performance measurement and physician engagement, which make him a sought-after advisor and inspirational speaker on these key topics in healthcare today.
Michael McFaul: Life Sciences & Health Care Leader, Deloitte CanadaView details Hide details
Michael is Deloitte’s National Life Sciences & Health Care (LS&HC) Leader and a member of our Global LS&HC Executive team. He has been a member of Deloitte Canada’s Board of Directors for the past 7 years, and is Co-Chair of the Strategy, Ethics and Risk Committee of the Board. He brings over 35 years of international consulting experience with a focus on large-scale, complex transformation programs. Michael is known for his creative change strategies and outstanding client focus, working with Boards and Executive teams to deliver on major change programs.
As LS&HC Leader, Michael is focused on helping to improve the quality and cost of service delivery, while positively impacting the health and well-being of our citizens and communities. He was responsible for the development of a Workforce Matching Portal on behalf of the Ontario Ministry of Health to respond to the Covid crisis; Worked with a cluster of 7 hospitals in Ontario on a Clinical Information System operating model; Managed MD Financial’s Electronic Medical Records (EMR) business for 9 months; Canadian health market access for UCB; and is leading our Smart Health Communities program – focused on health and well-being and early-stage intervention. Over the past 15 years, he has worked extensively with the Board and Executive Team of the Canadian Medical Association on key member programs and priorities, strategy, organization, operations and relationship with the PTMA’s.
Michael recently led Deloitte’s Clients & Industries portfolio, with responsibility for sales, delivery and account management across our top Canadian client portfolio. Michael is former Chair of the Leader and Talent Committee of the Board, responsible for governance of our 1000 Partners. He has worked in 25 countries around the world, including Canada, US, UK, Germany, Netherlands, France, India and Singapore. Previous leadership roles include Consulting Director Operations for Ontario and Quebec, and Human Capital leader across 15 countries in Europe.
He has a deep and broad experience in consulting to senior executives in such areas as governance, program and project management, performance management, operations reviews, cost reduction, leadership alignment, organization design, culture change, workforce transition and communications.
Michael is a Certified Management Consultant and holds the designation of ICD.D from the Institute of Corporate Directors. He is past Chair of the Dean’s Advisory Board for the Telfer School of Management at the University of Ottawa. He is a past member of the Campaign Cabinet of the Ottawa Regional Cancer Foundation.
Clients served: Ontario Ministry of Health, CMA Group of Companies (CMA, MD Financial Services, Joule, CMAH 2018), Central East Hospital Cluster, Children’s Hospital of Eastern Ontario Research Institute, Canada Post Group of Companies, Royal Mail, 8 Municipalities across Canada, Alcan, Pratt & Whitney, Coca-Cola Enterprises, Tractabel, Philips Electronics, Philip Morris International, Bayer Corporation, Ontario Lottery & Gaming Corporation, Hydro One, Global Affairs Canada, Treasury Board Secretariat and Singapore Telecom.Professional Affiliations/Certifications Professional Affiliations/Certifications
- Certified Management Consultant (CMC), 1987
- Institute of Corporate Directors – Director (ICD.D), 2015
- Deloitte Digital Certified, 2018
Bachelor’s of Administration – University of Ottawa (1982)
Director’s Education Program – Rotman School of Business (2015)
Michael was awarded the Trudeau Medal – the highest honour given by the Telfer School of Management to its alumni. It recognizes leadership, initiative and contributions to the business world, the community and their alma mater.
French (fluent spoken)
Alok Kanti: President & CEO, Bayer Inc, Senior Bayer Representative for CanadaView details Hide details
Alok Kanti is the President & CEO of Bayer Inc. in Canada and was appointed to this role in August 2015. The organization is one of the country’s leading healthcare companies, and has been recognized numerous times as one of Canada’s Top 100 Employers, and one of Canada’s Greenest Employers. Bayer Inc. is headquartered in Mississauga, Ontario and employs approximately 1200 professionals across the country. He is also the Senior Bayer Representative in Canada.
Prior to this appointment, Mr. Kanti was the Managing Director of Bayer HealthCare China for three years, where he led over 8000 colleagues, based in Beijing, China. Bayer was ranked in the top three Pharmaceutical companies in China.
Over a span of 28 years, Mr. Kanti has risen up the ranks and been appointed in several key positions within the Bayer organization. He has directly led organizations and legal entities based in over 27 countries, including USA, China, Japan, Germany, Italy, France, Russia, Brazil, Mexico and ANZ. He has managed businesses in Pharmaceuticals, Consumer Health, Animal Health and Dermatology. He has lived in India, Philippines, USA, Canada, Germany, Singapore and China.
Mr. Kanti started his professional career with Bayer in June 1994 as an International Management Trainee with Bayer Inc. in Canada. Three years later, he took on the position of Assistant to Region Head, Regions of the World (ROW), within the Pharmaceutical division of Bayer AG, headquartered in Leverkusen, Germany. He then spent the next two years working on International Strategic Marketing based in Wuppertal, Germany.
Mr Kanti obtained his Bachelors degree in Civil Engineering from University of Delhi in 1989 and his Masters degree in Business Management from the Asian Institute of Management in 1994.
Jimmy Yang: Managing Director and Accenture’s National Health Industry LeaderView details Hide details
Jimmy Yang is a Managing Director and Accenture’s National Health Industry Leader. He has worked across the health care and life sciences sector, bringing with him a depth of experience in strategic planning, program design, new service model innovation, and partnership development. In his role, he works with leaders across public and private sector health care as they evolve to focus on better care, outcomes, access, and efficiency, enabled by technology. He sits on the North America health industry leadership team as well as the Canadian Strategy and Consulting leadership group at Accenture. Jimmy is a leading health strategist, working with clients and innovators on large scale health transformations and building modern capability networks and solutions to address the sector’s most difficult challenges. Jimmy sat on the Ontario Joint Ministers’ Roundtable, focused on strategic recommendations for the provincial health data platform and in the response to COVID-19. He has worked closely with health care leaders in the overall pandemic response, supporting solutions in case and contact management and vaccine management.
Jimmy has founded three companies over his career, spanning digital health, consulting, and clinical research. He is the co-founder and current Vice Chair of Red Maple Trials, a global clinical research organization (CRO) that works with biotechnology, pharmaceutical, and academic centres of excellence, supporting phases I through IV research programs in the therapeutic areas of rare disease, respirology, allergy and immunology. He has been published in multiple high impact factor journals and holds patents in the clinical research domain.
Over the last 20 years, Jimmy has held roles at Schering Plough, GlaxoSmithKline, Deloitte, Garrison Health, and Accenture. He has his Master in Business Administration degree from the Schulich School of Business, York University and his Bachelor degree from the University of Toronto, where he studied History and Economics.
Additionally, Jimmy is an Adjunct Professor at the Schulich School of Business and a member of faculty in the school’s Health Industry Management Program. He teaches a graduate course called the Business of Healthcare, that explores emerging models in public and private sector health and leading practices in convergence networks in health. He is a volunteer at Musicounts, an arts and music charity that provides better access to music, instruments and music therapy to communities that need it the most.
Elizabeth (Liz) Buller: President and CEO of Scarborough Health Network and Scarborough Research InstituteView details Hide details
Liz brings more than 30 years of health care experience, both within Ontario and British Columbia. She a registered nurse and has served in incremental senior leadership positions for more than 25 years.
Scarborough Health Network is Ontario’s third largest community hospital. Prior to joining Scarborough Health Network in July 2017, Liz was President & CEO of St. Joseph’s Health Centre Toronto where she was instrumental in the voluntary merger of three hospitals to create Unity Health Toronto. Liz’s extensive background in health care leadership also includes holding the position of Executive Vice President Clinical Operations & Chief of Nursing and Professional Practice for the William Osler Health System, one of Canada’s largest multi-site community hospital corporations.
On the West coast, Liz served as Senior Operating Officer for Vancouver Acute, a multi-site academic health sciences centre within the Vancouver Coastal Health Authority, Canada’s largest integrated health region. Additionally, Liz has held positions of Executive Director, Program Planning and Services, and Director, Cardiac Sciences for Providence Health Care, also in Vancouver.
A native of London, Ontario, Liz obtained her Nursing Degree from McMaster University, graduating magna cum laude. She also holds a Masters in Health Administration from the University of British Columbia, a Master of Arts in Leadership and Organizational Training from Royal Roads University in Victoria, and is a member of the Canadian College of Health Leaders and the Institute of Corporate Directors (ICD.d). In 2019 Liz was recognized by WXN (Women’s Executive Network) as one of Canada’s top 100 most powerful women.
Nitin Jain: President and Chief Executive Officer, Sienna Senior LivingView details Hide details
Having most recently served for six years as Chief Financial Officer and Chief Investment Officer at Sienna, Nitin has extensive experience in strategic planning, crisis response and team transformation. Nitin is deeply committed to Sienna’s mandate to help residents, our nation’s seniors, live fully, every day. A generation that has given so much for all of us deserves no less than to age with dignity – it is this deep conviction that guides Nitin’s approach to leading Sienna.
Nitin’s career began as an operational leader in the hotel and hospitality sector, where he rebuilt and re-invigorated large and diverse teams. His capacity for identifying key areas for operational improvement and implementing plans to capitalize on these opportunities, has been a defining feature of his professional career ever since. In every role he has held, Nitin has worked collaboratively with a diverse range of stakeholders to achieve success and exceed expectations. Nitin is a graduate of the Director Education Program at Rotman School of Management at the University of Toronto and has earned his Institute of Corporate Director designation (ICD.D). He holds an MBA from the University of Notre Dame. Nitin obtained his undergraduate degree in Hotel and Hospitality Management from Widener University and the Indian Institute of Hotel Management.