Wade D. Cook

My research is aimed at developing decision support tools for modeling performance and identifying best practice in organizations. This area of research is particularly applicable in analyzing organizations in service-sector settings such as health care, education and financial services, where both quantitative and qualitative data may be present. The central construct used is a mathematical programming structure referred to as data envelopment analysis. The tools are designed to aid in the identification of those organizations or units that make up the efficient frontiers of best performance, and to set improvement targets for inefficient or non-frontier units.