Schulich logo The word Schulich Schulich Wordmark The word Schulich with the words Leading Change Schulich Logo The Schulich logo Schulich 50th Logo The number 50 Search An icon depicting a magnifying glass Envelope An icon depicting an envelope Phone An icon depicting a phone Fax An icon depicting a fax machine Map Pin An icon depicting a map pin People An icon depicting two people Graduation Cap An icon depicting a graduation cap Menu An icon depicting three lines Close An icon depicting an X Arrow Up An icon depicting an upward facing arrow Arrow Right An icon depicting a right facing arrow Arrow Down An icon depicting a downward facing arrow Arrow Left An icon depicting a left facing arrow Plus An icon depicting a plus sign Minus An icon depicting a minus sign Chart An icon depicting a chart Book An icon depicting a book Envelope An icon depicting a stamped envelope Dollar Sign An icon depicting a dollar sign Briefcase An icon depicting a briefcase Page An icon depicting a single page Share An icon depicting three connected dots Alert An icon depicting a triangle with an exclamation point Calendar An icon depicting a blank calendar Event An icon depicting a blank calendar Add Event An icon depicting a calendar with a plus sign on it Event Details An icon depicting a calendar with a question mark on it Print An icon depicting a printer Comment An icon depicting a speech bubble Feed The RSS icon Details An icon depicting a page with three lines of text Facebook An icon depicting the Facebook logo Twitter An icon depicting the Twitter logo YouTube An icon depicting the YouTube logo LinkedIn An icon depicting the LinkedIn logo Instagram An icon depicting the Instagram logo Long Arrow Left An icon depicting an arrow pointing left Long Arrow Down An icon depicting an arrow pointing down Flexible Study Options An icon depicting a branching line Awards An icon depicting a ribbon Advisory Board An icon depicting a round table Graduate Diploma An icon depicting a graduation cap Professional Designations An icon depicting a certificate Academics An icon depicting an academic building Schulich Logo The Schulich logo Academics An icon depicting an academic building Globe An icon depicting the globe with an arrow circling it Globe An icon depicting the globe with an arrow circling it Award Ribbon An icon depicting a ribbon Teacher An icon depicting a teacher pointing at a blackboard Double Location An icon depicting two location pins Wireframe Globe An icon depicting a wireframe globe Airplane An icon depicting an airplane Play Icon in the shape of a play button as found on videos Full-time Icon representing a full-time program Part-time Icon representing a part-time program Full-time Accelerated Icon representing a full-time accelerated program Part-time Accelerated Icon representing a part-time accelerated program Program Details Icon representing program details Program Tuition Icon representing tuition and fees Career Opportunities Icon representing program details Accreditations Icon representing program accreditations Program Options Icon representing program options Requirements Icon representing program requirements Courses and Electives Icon representing program courses Faculty Icon representing program faculty Clubs Icon representing program clubs Courthouse Icon representing a courthouse Oil Icon representing an oil droplet Retail Icon representing a shopping bag Food Icon representing a fork and knife Construction Icon representing a hammer and wrench Person A silhouette of a person Person An outline of a person Folder An outline of a folder Pie chart An outline of a pie chart Graph An outline of a bar graph Save An arrow pointing into a box Play An outline of a play arrow Key An outline of a key Ticket An outline of a ticket Books Two books Computer A laptop computer Globe An outline of a globe Plane An outline of a plane Accelerated Program An outline of a fast-forward button Part-time Program An arrow arcing around a clock Viewbook An outline of an open book Medal A medal with a star Professor A lecturing professor Suit A person wearing a suit Laptop Laptop computer (by FlatIcon) Skip to content

Murat Kristal

  • Future Students
  • Current Students
    Undergraduate Students ›Graduate Students ›
  • Alumni
    • Mentorship & Volunteering ›

      Alumni Benefits ›

      Success Stories ›

      Common Questions ›

      Contact Alumni Relations ›

    • Alumni Events ›

      Global Alumni Chapters ›

      Alumni Services for Students ›

      Alumni Recognition Awards ›

    Overview ›Alumni Career Portal ›Online Community ›
  • Donors
    • Ways to Support ›

      The Impact of Giving ›

      Sponsorship Opportunities ›

      Leaving a Legacy to Schulich ›

      Contact Development Office ›

    • Schulich Priorities ›

      The Schulich Annual Fund ›

      The Dean’s Society ›

      Memorial and Tribute Giving ›

    Overview ›Donate Now ›
  • Recruiters
  • Media
MySchulich
Schulich School of Business
  • Future Students
  • Current Students
    Undergraduate Students ›Graduate Students ›
  • Alumni
    • Mentorship & Volunteering ›

      Alumni Benefits ›

      Success Stories ›

      Common Questions ›

      Contact Alumni Relations ›

    • Alumni Events ›

      Global Alumni Chapters ›

      Alumni Services for Students ›

      Alumni Recognition Awards ›

    Overview ›Alumni Career Portal ›Online Community ›
  • Donors
    • Ways to Support ›

      The Impact of Giving ›

      Sponsorship Opportunities ›

      Leaving a Legacy to Schulich ›

      Contact Development Office ›

    • Schulich Priorities ›

      The Schulich Annual Fund ›

      The Dean’s Society ›

      Memorial and Tribute Giving ›

    Overview ›Donate Now ›
  • Recruiters
  • Media
  • Programs & Courses
    Explore our programs ›
    • Undergraduate

      BBA ›
      iBBA ›

      Specialized Masters Programs

      Accounting ›
      Artificial Intelligence ›
      Business Analytics ›
      Finance ›
      Management ›
      Marketing ›
      Real Estate & Infrastructure ›
      Supply Chain Management ›

    • Master of Business Administration

      MBA ›
      MBA in India ›
      MBA / Juris Doctor ›
      MBA / MFA / MA ›
      International MBA ›
      Kellogg-Schulich Executive MBA ›

      Exchange

      Incoming Exchange and Programs ›

    • Graduate Diplomas

      Post-MBA Diploma in Advanced Management ›
      Intermediate Accounting ›

      Doctor of Philosophy

      PhD in Administration ›

  • Admissions
    • Undergraduate

      Apply Now ›
      Admissions FAQs ›
      Connect With Us ›
      Meet the Team ›

    • Graduate

      Apply Now ›

      Tuition Fees & Costs ›

      Application Tips ›

      Connect with Us ›

      Admission Events ›

      Meet the Team ›

    Admissions Requirements ›
  • Faculty & Research
    • Faculty & Research ›

      Centres of Excellence and Research

      Brookfield Centre in Real Estate and Infrastructure ›

      Centre of Excellence in Responsible Business ›

      Centre for Customer Centricity ›

      Centre for Global Enterprise ›

      Centre for Teaching Excellence ›

      George Weston Ltd Centre for Sustainable Supply Chains ›

      Hennick Centre for Business & Law ›

  • Student Life & Services
    • Student Life at Schulich ›
      Services for Students ›
      International Relations ›
      Case Competition Program ›

    • Event Calendar ›
      Libraries ›
      Financial Aid ›
      Career Development Centre ›

  • About
    • Our Dean ›

      Rankings ›

      Diversity, Equity, and Inclusion Working Group ›

      Case Competition Program ›

      News & Events ›

      Contact Directory ›

    • Our Heritage ›

      Recruit at Schulich ›

      Work at Schulich ›

      Hospitality & Hotel Services ›

    Learn more about Schulich ›
  • Executive MBA
    • Program Information

      Overview ›

      Program Details ›

      Schedule & Courses ›

    • Admission Requirements ›

      Tuition Fees ›

    Are you EMBA ready? ›Request a pre-assessment ›

     

    Contact us at 416-736-5486 or emba@schulich.yorku.ca​

  • Executive Education
  • MySchulich

Faculty & Research

Murat Kristal

Murat Kristal

Associate Professor of Operations Management and Information Systems; Director, Master of Business Analytics (MBAN) Program; Director, Master of Management in Artificial Intelligence (MMAI) Program; Director, Centre of Excellence in Analytics & AI Leadership, Schulich Executive Education Centre

PhD (North Carolina)
MBA (Bilkent, Turkey)
BSc (METU, Turkey)

More
  • Contact Information

    mkristal@schulich.yorku.ca

    (416) 736-2100 ext. 44593

    Office: G231 MB

    Area(s) of Expertise

    • Business Analytics ›
    • Operations Management and Information Systems ›

    Research Interests

    • Adaptation
    • Buyer-Supplier Relationships
    • Complexity Theory
    • Mass Customization
    • Operations Management
    • Organizational Learning
    • Organizational Strategy
    • Supply Chain Management
    Download CV
  • About Murat Kristal

    Dr. Murat Kristal completed his doctoral degree (PhD) in Operations, Technology and Innovation from the University of North Carolina at Chapel Hill. With a research focus on supply chain and operations management, Dr. Kristal has completed projects in resource allocation in manufacturing, the impact of competition on supply chain, and the development of mass customization capabilities through organizational learning and knowledge management. Channeling his passion for analytics and artificial intelligence, he pioneered the first analytics programs of its kind in Canada. His expertise in innovation, ideation and research is evident through his distinct ability to connect business problems with analytical and AI solutions. He is the Program Director of both the Master of Business Analytics (MBAN) and the Master of Management in Artificial Intelligence (MMAI) programs at the Schulich School of Business. He is an Associate Professor of Operations Management and Information Systems and guides the learnings in both the Analytics Consulting Project and the Artificial Intelligence Consulting Project courses in the MBAN and MMAI programs, respectively.

    Honours

    2020 Recipient of Minister of Colleges and Universities’ Award of Excellence.

    2017 Recipient of York Research Leader Recognition.

    2016 Recipient of 2016 Best 40 Under 40 Professors award from Poets & Quants.

    2011 JOM Best Paper Finalist for the article titled “The effect of an ambidextrous supply chain strategy on combinative competitive capabilities and business performance” with X. Huang, and A.V. Roth.

    2011 Outstanding Paper Award Winner for the article titled “The effect of quality management on mass customization capability” with X. Huang, and R.G. Schroeder at the Literati Network Awards for Excellence

    2009 Highly Commended Paper Award Winner for the article titled “The climate for supply chain cooperation: The impact of buyer and supplier beliefs on behavior”, with D. Johnston at the Literati Network Awards for Excellence

    2004 Best Dissertation Proposal Award, The International Society of Logistics, SOLE,

    2003 SAP Doctoral Fellow, UNC-SAP Alliance

    2003 Best Dissertation Proposal Award, The International Society of Logistics, SOLE

    2003 Finalist in the Juran Fellowship given by The Juran Center for Leadership in Quality at University of Minnesota

    1998-2000 University scholarship for tuition waiver for MBA from Bilkent University, Ankara, Turkey

    Recent Publications

    Ahmed, M.U., Kristal, M.M., Pagell, M, Gattiker, T. 2019. Building High Performance Supply-chain Relationships for Dynamic Environments, Business Process Management Journal, upcoming.

    Ahmed, M.U., Pagell, M., Kristal, M.M., Gattiker, T. 2019. Micro-Foundations of Supply Chain Integration: An Activity-Based Analysis, Logistics, upcoming.

    Zhu, M., Chen, M., Kristal, M.M. 2018. Modeling the impacts of uncertain carbon tax policy on maritime fleet mix strategy and carbon mitigation, Transport, 33(3), 707–717.

    Ahmed, M.U., Kristal, M.M., Pagell, M, Gattiker, T. 2017. Towards A Classification of Supply Chain Relationships: A Routine Based Perspective, Supply Chain Management: An International Journal, 22(4), 341–374.

    Sawaya, W.J., Pathak, S.D., Kristal, M.M. Day, J.M. 2015. Sensing abnormal resource flow using adaptive limit process charts in a complex supply network, Decision Sciences, 46(5), 961 – 979.

    Ahmed, M.U., Kristal, M.M. Pagell, M. 2014. Impact of operational and marketing capabilities on firm performance: Evidence from economic growth and downturns. International Journal of Production Economics, 154, 59–71.

    Pagell, M., Kristal, M.M. 2011. Is the supply chain management file drawer empty? The Journal of Supply Chain Management, 47(4), 3–10.

    Kristal, M.M., Pagell, M., Yang, C., Sheu, C. 2011. Are supply chain management theories culturally constrained? An empirical assessment, Operations Management Research, 4(1-2), 61–73.

    Kristal, M.M., Huang, X., Schroeder, R.G. 2010. Effect of quality management practices on mass customization capability, International Journal of Operations and Production Management, 30(9), 900–922.

    Kristal, M.M., Roth, A.V., Huang., X. 2010. The Effect of an ambidextrous supply chain strategy on combinative competitive capabilities and business performance Journal of Operations Management, 28(5), 415–429.

    Huang, X., Kristal, M.M., Schroeder, R.G. 2010. The impact of organizational structure on mass customization capability: A contingency view, Production and Operations Management, 19(5), 515–530.

    Johnston, D.A., Kristal, M.M. 2008. The climate for supply chain cooperation: The impact of buyer and supplier beliefs on behavior, International Journal of Operations and Production Management, 28(9), 875– 898.

    Menor, L., Kristal, M.M., Rosenzweig E. 2007. Examining the influence of operational intellectual capital on capabilities and performance, Manufacturing & Service Operations Management, 9(4), 559–578.

    Pathak, S.D., Day, J.M., Nair, A., Sawaya, W.J., Kristal, M.M. 2007. Complexity and adaptivity in supply networks: Building supply network theory using a complex adaptive systems perspective, Decision Sciences, 38(4), 547–580.

    Courses Taught

    Executive Education:
    Managerial Decision Analysis
    Director of the Centre of Excellence in Big Data and Analytics Leadership

    Master’s Level:
    MMAI 6050 Artificial Intelligence Consulting Project
    MBAN 6090 Analytics Consulting Project,
    OMIS 6000 Operations Research
    MBAN 6400 Multivariate Business Analytics

    PhD Level:
    OMIS 7100 Selected Topics in Operations Management
    DCAD 7250 Research Design
    OMIS 7300 Empirical Research Methods in Operations Management

    Undergraduate Level:
    OMIS 4565 Supply Chain Management
    OMIS 2010 Management Science: Modeling and Analysis
    OMIS 3010 Management Science: Modeling and Analysis
    BA 130 Operations Management

    Grants

    Project Title Role Award Amount Year Awarded Granting Agency
    Project Title RolePrincipal Investigator Award Amount$73,394.00 Year Awarded2014 Granting AgencySocial Sciences and Humanities Research Council - Developing Business Analytics Capability for Competitive Advantage
  • Schulich - York University Directions Location Inquiries Contact Directory Event Calendar MySchulich
  • Information for

    • Future Students
    • Current Students Undergraduate
    • Current Students Graduate
    • Alumni
    • Donors
    • Recruiters
    • Faculty & Staff
    • Media
  • Go to

    • About
    • Admissions
    • Faculty Listing
    • Faculty Projects
    • Student Life at Schulich
    • Services for Students
    • Wellness Suite
    • Privacy
    • Site Map
  • Facebook
  • Twitter
  • YouTube
  • LinkedIn
  • Instagram

© Copyright 2021 The Schulich School of Business, York University.