(416) 736-2100 ext. 44593
Office: G231 MB
- Buyer-Supplier Relationships
- Complexity Theory
- Mass Customization
- Operations Management
- Organizational Learning
- Organizational Strategy
- Supply Chain Management
About Murat Kristal
Dr. Murat Kristal completed his doctoral degree (PhD) in Operations, Technology and Innovation from the University of North Carolina at Chapel Hill. With a research focus on supply chain and operations management, Dr. Kristal has completed projects in resource allocation in manufacturing, the impact of competition on supply chain, and the development of mass customization capabilities through organizational learning and knowledge management. Channeling his passion for analytics and artificial intelligence, he pioneered the first analytics programs of its kind in Canada. His expertise in innovation, ideation and research is evident through his distinct ability to connect business problems with analytical and AI solutions. He is the Program Director of both the Master of Business Analytics (MBAN) and the Master of Management in Artificial Intelligence (MMAI) programs at the Schulich School of Business. He is an Associate Professor of Operations Management and Information Systems and guides the learnings in both the Analytics Consulting Project and the Artificial Intelligence Consulting Project courses in the MBAN and MMAI programs, respectively.
2020 Recipient of Minister of Colleges and Universities’ Award of Excellence.
2017 Recipient of York Research Leader Recognition.
2016 Recipient of 2016 Best 40 Under 40 Professors award from Poets & Quants.
2011 JOM Best Paper Finalist for the article titled “The effect of an ambidextrous supply chain strategy on combinative competitive capabilities and business performance” with X. Huang, and A.V. Roth.
2011 Outstanding Paper Award Winner for the article titled “The effect of quality management on mass customization capability” with X. Huang, and R.G. Schroeder at the Literati Network Awards for Excellence
2009 Highly Commended Paper Award Winner for the article titled “The climate for supply chain cooperation: The impact of buyer and supplier beliefs on behavior”, with D. Johnston at the Literati Network Awards for Excellence
2004 Best Dissertation Proposal Award, The International Society of Logistics, SOLE,
2003 SAP Doctoral Fellow, UNC-SAP Alliance
2003 Best Dissertation Proposal Award, The International Society of Logistics, SOLE
2003 Finalist in the Juran Fellowship given by The Juran Center for Leadership in Quality at University of Minnesota
1998-2000 University scholarship for tuition waiver for MBA from Bilkent University, Ankara, Turkey
Ahmed, M.U., Kristal, M.M., Pagell, M, Gattiker, T. 2019. Building High Performance Supply-chain Relationships for Dynamic Environments, Business Process Management Journal, upcoming.
Ahmed, M.U., Pagell, M., Kristal, M.M., Gattiker, T. 2019. Micro-Foundations of Supply Chain Integration: An Activity-Based Analysis, Logistics, upcoming.
Zhu, M., Chen, M., Kristal, M.M. 2018. Modeling the impacts of uncertain carbon tax policy on maritime fleet mix strategy and carbon mitigation, Transport, 33(3), 707–717.
Ahmed, M.U., Kristal, M.M., Pagell, M, Gattiker, T. 2017. Towards A Classification of Supply Chain Relationships: A Routine Based Perspective, Supply Chain Management: An International Journal, 22(4), 341–374.
Sawaya, W.J., Pathak, S.D., Kristal, M.M. Day, J.M. 2015. Sensing abnormal resource flow using adaptive limit process charts in a complex supply network, Decision Sciences, 46(5), 961 – 979.
Ahmed, M.U., Kristal, M.M. Pagell, M. 2014. Impact of operational and marketing capabilities on firm performance: Evidence from economic growth and downturns. International Journal of Production Economics, 154, 59–71.
Pagell, M., Kristal, M.M. 2011. Is the supply chain management file drawer empty? The Journal of Supply Chain Management, 47(4), 3–10.
Kristal, M.M., Pagell, M., Yang, C., Sheu, C. 2011. Are supply chain management theories culturally constrained? An empirical assessment, Operations Management Research, 4(1-2), 61–73.
Kristal, M.M., Huang, X., Schroeder, R.G. 2010. Effect of quality management practices on mass customization capability, International Journal of Operations and Production Management, 30(9), 900–922.
Kristal, M.M., Roth, A.V., Huang., X. 2010. The Effect of an ambidextrous supply chain strategy on combinative competitive capabilities and business performance Journal of Operations Management, 28(5), 415–429.
Huang, X., Kristal, M.M., Schroeder, R.G. 2010. The impact of organizational structure on mass customization capability: A contingency view, Production and Operations Management, 19(5), 515–530.
Johnston, D.A., Kristal, M.M. 2008. The climate for supply chain cooperation: The impact of buyer and supplier beliefs on behavior, International Journal of Operations and Production Management, 28(9), 875– 898.
Menor, L., Kristal, M.M., Rosenzweig E. 2007. Examining the influence of operational intellectual capital on capabilities and performance, Manufacturing & Service Operations Management, 9(4), 559–578.
Pathak, S.D., Day, J.M., Nair, A., Sawaya, W.J., Kristal, M.M. 2007. Complexity and adaptivity in supply networks: Building supply network theory using a complex adaptive systems perspective, Decision Sciences, 38(4), 547–580.
Courses TaughtExecutive Education:
Managerial Decision Analysis
Director of the Centre of Excellence in Big Data and Analytics Leadership
MMAI 6050 Artificial Intelligence Consulting Project
MBAN 6090 Analytics Consulting Project,
OMIS 6000 Operations Research
MBAN 6400 Multivariate Business Analytics
OMIS 7100 Selected Topics in Operations Management
DCAD 7250 Research Design
OMIS 7300 Empirical Research Methods in Operations Management
OMIS 4565 Supply Chain Management
OMIS 2010 Management Science: Modeling and Analysis
OMIS 3010 Management Science: Modeling and Analysis
BA 130 Operations Management
Project Title Role Award Amount Year Awarded Granting Agency Project Title RolePrincipal Investigator Award Amount$73,394.00 Year Awarded2014 Granting AgencySocial Sciences and Humanities Research Council - Developing Business Analytics Capability for Competitive Advantage