2023 Research Forum – Supply Chain Challenges: Practical Insights from Emerging Academic Research

Presentation Title: "The Influence of National Animosity on International Research Collaborations."

Presenter Bio:
Remi Charpin is an Assistant Professor in the Department of Logistics and Operations Management at HEC Montréal. His research interests span the influence of political risk on global operations and more specifically how firms can mitigate the effects of nationalism and geopolitical tensions on their supply chains. He uses empirical methods such as case study and econometrics to examine these topics.

Presentation Title: “Effect of Expedited Payments on Project Delays: Evidence from the QuickPay Reform."

Presenter Bio:
Vibhuti Dhingra is an Assistant Professor of Operations Management and Information Systems at the Schulich School of Business, York University. Her research interests are in supply chains, project management, and the interface of operations and finance. Her current research examines project management through a data-driven lens, and sheds new light on how to improve project performance. Her prior work has been published in premier academic journals such as Management Science and European Journal of Operational Research.

Presentation Title: “Exploring the Sustainable Supply Chain Designs of B Corps: Insights for Purpose-Driven Businesses."

Presenter Bio:
Kelsey Taylor is an Assistant Professor of Supply Chain Management at the Asper School of Business, University of Manitoba. She completed her Ph.D. in Operations Management at the Ivey Business School at Western University and holds a Master’s of Environment and Sustainability from Western University with an earlier background in Sociology.

Her research examines multiple dimensions of environmental and social responsibility in supply chains using quantitative and qualitative research methods, such as a case studies, behavioural experiments, and econometric analysis.

Presentation Title: "Digitizing Retail Banking Services: Customer Focus, Process Alignment, and Performance Improvement."

Presenter Bio:
Ting Cao is an Assistant Professor of Management at the Niagara University. Ting received her PhD in operations management and information systems from the Schulich School of Business at York University in 2022. Her research investigates why and how emerging digital technologies can be utilized to enhance business performance in the financial services sector.

Presentation Title: "Analyzing Economic Nationalism's Impact on Supplier Relationships and Anticipating its Change with Political Manifestos."

Presenter Bio:
Duy Tan Nguyen is a Ph.D. candidate in Logistics and Operations Management at HEC Montréal and a student member of the Group for Research in Decision Analysis (GERAD), Montréal, Canada. He received his master’s degrees from the University of Melbourne and HEC Montréal. His studies focus on data-driven operations and supply chain management. He has applied both quantitative and qualitative research methods, e.g., interview, simulation, descriptive analytics, optimization, forecasting, conceptual modeling, Delphi, fuzzy Analytic Hierarchy Process (AHP), archival analysis, survey, and (partial least squares) structural equation modeling. He has published in Omega–International Journal of Management Science, International Journal of Production Research, International Journal of Case Studies in Management, and some other journals.

Presentation Title: “Understanding the Big Data Analytics Deployment Gap: Leveraging Big Data Analytics Capability for Value Generation in Healthcare”

Presenter Bio:
Dan Shin is a Ph.D. candidate in operations management at Richard Ivey Business School, Western University, Canada. He holds a Master’s of Environment and Sustainability from Western University with a B.Sc from McMaster University. His research interest focuses on the leveraging mechanisms of organizations’ big data analytics capabilities on improving operational systems, and understanding the interactions between analytic tools/information and humans within the enabled-practices and routines from big data analytics implementations that impact consistent, timely, and productive delivery of care efforts. In his research efforts, qualitative methods such as interviews, multiple case study, and experiments are employed.

Presentation Title: "Optimal Rebate Level, Compensation Rate, and Capacity Investment for Fostering Solar Panel Adoption."

Presenter Bio:
Saman Teymoorianmotlagh is a PH.D. candidate in the area of Operations and Supply Chain Management at the Haskayne School of Business, University of Calgary.

Presentation Title: "The Influence of Regulatory Focus and Stakeholder Culture on Sustainable Supplier Selection."

Presenter Bio:
Sunny (Huiqing) Tian is a Ph.D. student in Operations Management and Information Systems at the Schulich School of Business, York University. Her research interest focuses on sustainable supplier selection and understanding the ways in which organizations develop capabilities to purchase sustainably, employing methods such as interviews and behavioural experiments. Sunny previously completed her Master of Environment and Sustainability at Western University.

Bio:

David Johnston is the Director and Research Chair of the George Weston Ltd. Centre for Sustainable Supply Chains at the Schulich School of Business, as well as Program Director of the Master of Supply Chain Management (MSCM) program. Dr. Johnston’s published research is in collaborative supply chain management, operational sustainability, improving healthcare operations and the management of process innovation. His most recent work is focused on strategies for securing the long term resilience of critical supply chains.

Bio:

Hope Bentley is an accomplished supply chain executive with extensive experience in food sourcing, supplier management, pricing, financial projections, and commodity risk management. In her current role, Hope serves as the Head of Supply Chain for McDonald’s Canada, where she is responsible for strategic planning and goal setting for the Canadian Supply Chain team. Hope holds industry certifications for both APICS and CPM and has achieved both undergraduate and graduate degrees from Northern Illinois University with a Bachelor of Science in Operations Management and a Master of Business Administration with an emphasis in Finance.

Bio:

John Corey is the President of the Freight Management Association of Canada (FMA). A professional accountant by training, John spent 28 years at the Canadian Transportation Agency, working in both the Air and Rail branches of the Agency where he played a major role in dispute resolution between the federally-regulated freight railways and shippers. As President of the FMA he advocates on behalf of Canadian shippers with all level of government and transportation regulators.

Bio:

Pina Melchionna is currently the President and CEO of the Canadian Institute of Traffic and Transportation (CITT), a learning and development organization offering professional certification in supply chain logistics. Prior to her role at CITT, Pina worked for several national banks and financial institutions and started her career as a lawyer. Pina has a Bachelor of Arts degree from York University, a Juris Doctorate Law Degree from Osgoode Hall Law School and a specialized Master of Business Administration in Financial Services from Dalhousie University. She completed the ICD-Rotman Directors Education Program and earned the ICD.D designation in 2015 and the Competent Board Global ESG (CBG.D.) in 2022. Pina is a member in good standing of the Ontario Bar Association. She has served on the board of SGI Canada and currently sits on the board of the Royal Canadian Mint and the Raymond James Trust Company. She is a sessional instructor at Centennial College, British Columbia Institute of Technology, Ascenda School of Management and the Schulich School of Business.

Presenter Bio:

Isik Bicer is an Assistant Professor of Operations Management and Information Systems at the Schulich School of Business, York University. His current research focuses on analyzing the impact of operational factors on financial parameters (e.g., stock price, capital structure, and return on assets) and designing operational strategies to ensure high customer-fulfillment rates in economically feasible ways. He uses methods from corporate finance, quantitative finance, and optimization theory to address these challenges. His research has appeared in the Financial Times listed journals such as Production and Operations Management and the Journal of Operations Management. He is also a member of Editorial Review Board of the Journal of Operations Management.

Presenter Bio:

Prashant Chintapalli is an Assistant Professor in the Management Science department at the Ivey Business School and in the Production & Operations Management department at the Indian Institute of Management, Bangalore (IIMB).

His research is primarily on social responsibility issues in supply chains, and in operations management in general, with an objective to design policies and make decisions that can result in Pareto improvement of the supply chain partners. He develops stylized models to analyze the strategic interactions of various players in a supply chain and infer managerial insights.

Presenter Bio:

Serasu Duran is an Assistant Professor of Operations and Supply Chain Management at Haskayne School of Business. Her main research focus is energy-related operations management; with a particular interest on the impacts of new technologies and disruptions on existing supply chains.

Prior to joining Haskayne, she completed my PhD studies at the Kellogg School of Management at Northwestern University.

Presenter Bio:

Deishin is an Associate Professor in the Operations Management and Sustainability groups at Ivey. Deishin uses an operational lens to study sustainability problems, focusing on how resources can be utilized more effectively, thereby avoiding waste. She studies field-based problems in a number of different industries including food, energy, high tech, and industrial manufacturing. Deishin also has a stream of research on the management of information and technology in a network environment.

Feyza G. Sahinyazan is an Assistant Professor of Technology and Operations Management and Business and Society at the Beedie School of Business, Simon Fraser University. Her main research focus is humanitarian aid supply chains, with a particular interest in long-term food and energy access problems. She is also interested in socially-responsible operations management practices and is currently a member of SFU’s Sustainability Advisory Council. Throughout her research projects, she has worked on data-driven operations management problems in collaboration with public sector actors and NGOs such as the UN's World Food Programme, Montreal Children's Hospital, and Turkish Red Crescent. She has worked at the Institute for Data Valorization (IVADO), the data science hub of HEC Montreal as a post-doctoral researcher, after receiving her Ph.D. in Operations Management from Desautels Faculty of Management at McGill University.

Presenter Bio:

Dr. Toyasaki has been conducting research in the area of sustainable supply chain designs involving environmental and disaster/emergency issues. Specifically, his research interests are closed-loop supply chains and humanitarian logistics. He has been conducting research in the area of supply chain designs involving disaster and environmental issues. His research interests include: disaster and emergency logistics, humanitarian logistics, fund-raising operations for aid agencies, reverse logistics, and closed-loop supply chains. His works have been published in leading academic journals and recorded high citation counts.

Presenter Bio:

Sarah Zheng is an Assistant Professor at Gustavson School of Business at the University of Victoria. Her research vision is to combine her knowledge of the operations management literature and her data analytics training to design systems and processes to improve organizational performance. She is particularly interested in examining how health care organizations can achieve higher performance by improving their internal operations at the process level, and engaging patients in these efforts through cost-sharing at the system level. To study that, she employs econometric, machine learning and statistical techniques to analyze large datasets from insurance claims, clinical databases, hospital operations and performance data and surveys of the health care workforce. Her research has been published in top journal outlets such as Journal of Operations Management, Production and Operations Management and Medical Care, and featured in media outlets such as U.S. News & World Report and Wolters Kluwer.

Presenter Bio:

Sonia Bagherirad is a Ph.D. candidate majoring in Operations Management at Schulich School of Business at York University. Broadly speaking, her primary research focus is on the decision-making process in operations management. Her research interests are in the areas of Workforce Capacity Management and Behavioural Operations Management in high technology ventures. Using mathematical modelling, dynamic programming as well as a case study, in one of her research projects, she studies hiring decisions in early-stage technology ventures. In another project, she employs mathematical modelling and experimentation to show how ride-hailing platforms can affect the independent workers’ relocation decisions to match supply and demand effectively. Before joining Schulich, she completed her M.Sc. and B.Sc. in Industrial Engineering at the Sharif University of Technology, Tehran, Iran (2009-2016).

Presenter Bio:

Will Diebel is an Operations Management and Sustainability PhD student at the Ivey Business School. His thesis on supply network environmental transparency examines its antecedents, consequences, and semantic evolution using empirical research methods including network analysis, econometric causal inference, and neural network embedding models.

Presenter Bio:

Hongmei Sun is a Postdoctoral Research Fellow in the School of Administrative Studies at York University. She received her PhD in Business Administration (major in Management Science) from the Ivey Business School at Western University in February 2021. Hongmei’s research focuses on developing mathematical models to analyze problems in healthcare operations and health policy. Using supply chain management and data analytics approaches, she has been conducting research on capacity management for vaccines, policies and interventions for drug shortages, and pharmaceutical R&D partner selection to increase innovation success.