M. Johnny Rungtusanatham
My research seeks to answer the following question: How can manufacturers design, manage, and improve their supply chain processes to minimize their inability to achieve the goal of RIGHT6? RIGHT6 is a term I coined to explain a perfect world in which manufacturers engage in “sourcing, making, and delivering” activities to create and deliver products to the right customer with the right level of quality, in the right quantity, and at the right place, right time, and right cost. In the real world, RIGHT6 is rarely sustained, as many different events can disrupt the physical flow of products across the supply chain.
My research on quality management, mass customization, and supply chain relationships have been published in Academy of Management Review, Decision Sciences, Journal of Business Logistics, Journal of Operations Management, Journal of Supply Chain Management, Production and Operations Management, among others. Currently, I am involved in several projects to understand the “disruption detection” and “disruption diagnosis” stages of supply disruption management. I have also initiated research to understand efforts into securitization of supply chains to minimize breaches. A secured supply chain with few breaches has implications for societal crimes (e.g., shoplifting, smuggling, contraband, cargo theft, terrorism, etc.).