COVID-19 – Challenges and Opportunities in the Healthcare Sector

CONNECT Online '20 | Leadership and Resilience | Virtual Events throughout November 2020

November 19, 2020 from 10:00 am – 11:15 am EST
Carol Annett (MBA ’93), CEO, VHA Home HealthCare; Board Member, Sunnybrook
Aaron Smith (MBA ’07), Partner, Public Sector and Health Consulting, EY
Joseph Mapa, Adjunct Professor & Executive Director, Health Industry Management Program, Schulich School of Business; Former President and CEO of Sinai Health System


Carol Annett (MBA ’93)

Carol Annett (MBA ’93)

Carol Annett is currently the CEO of VHA Home HealthCare, a large not for profit home care provider in Ontario. She holds a Masters of Social Work from the University of Toronto and a Masters of Business Administration from York University’s Schulich School of Business. Committed to service excellence and innovation, Carol has a track record of accomplishments in both the health care and social service sectors in various clinical, leadership and consulting roles. She has worked in acute and long term care facilities as well as community-based organizations and served as the Executive Director of a children’s mental health centre prior to joining VHA in 1999 – initially as the VP of Business Development, Quality Management and Contracts, then as the CEO as of 2004. Active in her local community as a volunteer for a variety of initiatives, Carol is both a member of the Nonprofit Management Advisory Board for the Schulich School of Business and a mentor for students in the MBA Program. Carol is also a peer reviewer for Accreditation Canada, a Director on the Board of Sunnybrook Health Sciences Centre and Past President of the Board of the Ontario Community Support Association.

Aaron Smith (MBA '07)

Aaron Smith (MBA ’07)

True change requires truly different thinking. As an EY Canada Partner, Aaron leads fast-paced and complex public sector and health care transformation that is redefining the very way the industry operates.

With years of experience leading transformational engagements across industries and customer care frameworks, Aaron is an innovator who helps organizations change in meaningful ways. From strategy and execution, digital innovation, enterprise wide technology deployment straight through to mergers and acquisitions and commercial diligence: Aaron has worked across the full spectrum of the strategy and innovation wheelhouse. Today, he channels that versatility into helping our healthcare networks and public sector organizations to operate and be better in the face of tremendous change. Prior to joining EY, Aaron served in progressively senior roles at The Hospital For Sick Children, in Toronto.

A Certified Management Accountant in Ontario, Aaron holds a Bachelor of Science in genetics from Western University, and a Master’s of Business Administration in health industry management and strategy from York University’s Schulich School of Business.  He is a current board member at the Bruyère Research Institute and the Ottawa Jewish Community School.

Joseph MapaJoseph Mapa

After serving as President and CEO of Mount Sinai Hospital in Toronto for 16 years, Joseph Mapa assumed the role of Executive Director of the Health Industry Management Program (MBA specialization) at the Schulich School of Business, York University. An Adjunct Professor, he teaches on high performance leadership and strategic positioning in the health care sector.

A Fellow of both the Canadian College of Health Leaders and the American College of Healthcare Executives, he has served numerous sector organizations including Past Chair of the Council of Academic Hospitals of Ontario and Past Co-Chair of Toronto Academic Health Science Network.  He also served as Vice Chair of the Canadian College of Health Leaders.  He has completed terms on the Governing Council of the University of Toronto, the Ontario Hospital Association Board, the Board of the Canadian Nurses Association,  the Advisory Board of the Women’s Executive Network – Canada’s Most Powerful Women Top 100, and Canada’s “10 Most Admired Corporate Cultures” Board of Governors.He currently serves as Executive Advisor to the Board of Sienna Seniors Living Inc. – a publicly traded company of long term care communities and retirement residences. He also serves on the Advisory Board for MediSeen/RemoteClinic – startup digital platform company and serves as a Special Advisor to the Board of Canadian Friends of Herzog Hospital, in Jerusalem.  Joseph is co-author and/or co-editor of numerous articles and books focusing on healthcare management- including a publication on effective government relations in the health care industry.

He has been recognized for his leadership and academic contributions including the Chairman’s Award for Distinguished Service and the Mentorship Award by the Canadian College of Health Leaders. A recipient of the Teaching Excellence Award at the Schulich School of Business, Joseph was also highlighted in a feature by Financial Post Magazine on “some of the notable graduates from internationally ranked MBA schools in Canada.”


Zoom coordinates will be sent one day prior to the event.

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