Schulich Information Services & Technology
The Schulich Information Services & Technology (Schulich IST) office provides IT support to the Schulich community, including students, faculty and staff. We are located on the 3rd floor of the Seymour Schulich Building, Schulich School of Business.
Schulich IST Helpdesk
Monday – Friday: 8:00am – 9:00pm
Saturday – Sunday: 8:00am – 4:00pm
Extended hours for classroom support: 7:30am – 10:30pm (weekdays only; best reached by phone)
Location: Room W354 SSB
Phone: 416-736-2100 ext 66356
We have specialized teams to provide effective support in different areas of service.
Teaching & Learning Tools Support
Support for Canvas, Zoom, and Echo365, please log a ticket from the web at https://itmedic.schulich.yorku.ca/servicePortal (click Submit a Request button on the upper-right)
Faculty & Staff: If you need to get in touch with someone in IST, please log a ticket with a brief description of your inquiry and we will arrange a time with you to discuss further.
OneSchulich Support
Support for OneSchulich student engagement platform, please email us at oneschulichsupport@schulich.yorku.ca.
General IT Support
Support for all other IT services, including Passport York, DUO, email, onboarding, hardware/software, etc., please email us at askit@yorku.ca.
Faculty & Staff: If you need to get in touch with someone in IST, please log a ticket with a brief description of your inquiry and we will arrange a time with you to discuss further.