Publications Database

Welcome to the new Schulich Peer-Reviewed Publication Database!

The database is currently in beta-testing and will be updated with more features as time goes on. In the meantime, stakeholders are free to explore our faculty’s numerous works. The left-hand panel affords the ability to search by the following:

  • Faculty Member’s Name;
  • Area of Expertise;
  • Whether the Publication is Open-Access (free for public download);
  • Journal Name; and
  • Date Range.

At present, the database covers publications from 2012 to 2020, but will extend further back in the future. In addition to listing publications, the database includes two types of impact metrics: Altmetrics and Plum. The database will be updated annually with most recent publications from our faculty.

If you have any questions or input, please don’t hesitate to get in touch.

 

Search Results

Benedicktus, R., Brady, M., Darke, P. and Wilson, A. (2016). "Feeling Close From Afar: The Role of Psychological Distance in Offsetting Distrust in Unfamilar Online Retailers", Journal of Retailing, 92(3), 287-299.

View Paper

Keywords
Abstract E-commerce offers retailers the opportunity to attract new customers online; however, consumer distrust toward unfamiliar retailers can seriously impede these efforts. Construal Level Theory suggests that such distrust can be partially understood in terms of psychological distance, and that reducing psychological distance using simple website tactics should overcome distrust and encourage first-time purchases. Studies 1 and 2 show a physically distant retail store, or lack of a physical store altogether, contribute to psychological distance, distrust, and reluctance to purchase online. Studies 2 and 3 further show that website images of an office building (increased tangibility), or the owner's name and appearance (social proximity), can improve trust and purchase intentions by specifically reducing the psychological distance otherwise associated with purely virtual or physically distant retailers.