Value-based Healthcare (VBHC) in Action

Wednesday, November 29th, 2023
2:30 pm to 4:00 pm ET | Virtual Platform

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In collaboration with The Conference Board of Canada, Dean Detlev Zwick of the Schulich School of Business and Joseph Mapa, Krembil Chair in Health Management and Leadership invite you to our fifth virtual leadership summit.

Transformations in our Canadian healthcare systems are needed to ensure survivability, to bolster its resilience to future shock and disruption and, most significantly, adapt to new ideas and innovations. The role of value-based healthcare is integral to this future. The virtual summit will explore the essential principles of value-based healthcare and how they can drive transformative changes in the Canadian healthcare system.



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Program Schedule

  • Introductions
  • Keynote Presentations
    • VBHC: Global Perspective
    • VBHC: Systems Perspective
    • VBHC: Clinical Perspective
  • Panel Discussion
  • Closing


Joseph Mapa
Krembil Chair in Health Management and Leadership

After serving as President and CEO of Mount Sinai Hospital in Toronto for 14 years and then 2 more years as Founding President and CEO of Sinai Health, (a multi-organization, integrated healthcare system) – Joseph Mapa assumed the role of Executive Director of the Health Industry Management Program (MBA specialization) at the Schulich School of Business, York University. In 2021, he was also appointed as inaugural Director of the Krembil Centre for Health Management and Leadership. An Adjunct Professor, he teaches on high performance leadership and strategic positioning in the health care sector. He holds an MBA from the Rotman School of Management, University of Toronto and is a Fellow of both the Canadian College of Health Leaders and the American College of Healthcare Executives. Most recently, during the Covid-19 pandemic, he served as Executive Advisor to the Board of Sienna Seniors Living Inc. ( a publicly traded company of long term care communities and retirement residences); he served on the Advisory Board of MyRemoteClinic (a start-up company providing digital platforms to health and wellness practitioners); and is a Special Advisor to the Board of Canadian Friends of Herzog Hospital in Jerusalem. He also served on numerous sector organizations including Past Chair of the Council of Academic Hospitals of Ontario and Past Co-Chair of Toronto Academic Health Science Network. He also served as Vice Chair of the Canadian College of Health Leaders. He has completed terms on the Governing Council of the University of Toronto; the Ontario Hospital Association Board; the Board of the Canadian Nurses Association; the Advisory Board of the Women’s Executive Network – Canada’s Most Powerful Women Top 100; and on the Board of Governors of Canada’s “10 Most Admired Corporate Cultures”. Joseph is co-author and/or co-editor of numerous articles and books focusing on healthcare management – including a publication on effective government relations in the health care industry. He has been honoured for his leadership and academic contributions with numerous recognitions including the Chairman’s Award for Distinguished Service and the Mentorship Award by the Canadian College of Health Leaders. A recipient of the Teaching Excellence Award at the Schulich School of Business, Joseph was also highlighted in a feature by Financial Post Magazine on “some of the notable graduates from internationally ranked MBA schools in Canada.” in the health care sector.


Chad Leaver
Director, Health and Human Capital, The Conference Board of Canada

Chad Leaver is the Director for The Conference Board of Canada’s Health and Human Capital Knowledge Areas – and leads VBHC Canada. With roots in behavioural epidemiology and health services and policy research, Chad oversees multi-stakeholder, custom, and priority research initiatives. Chad holds a MSc in Community Health and Epidemiology from Dalhousie University, and an MBA from both Queen’s and Cornell Universities.

Keynote Speakers

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VBHC: Global Perspective

Jennifer L. Bright, MPA
President, International Consortium for Health Outcomes Measurement (ICHOM)

Jennifer Bright, MPA (she/her) is President, International Consortium for Health Outcomes Measurement (ICHOM), a nonprofit that works with patients and clinical experts worldwide to define and deploy standardized tools to measure outcomes that matter to patients. Prior, she held executive roles at the Innovation and Value Initiative (IVI), focusing on advancing patient-centricity, transparency and equity in value assessment.

Jennifer is President, Momentum Health Strategies®; Board Chair, Mental Health America; and editor, American Journal of Accountable Care. She holds degrees in political science and public administration from Trinity University and George Washington University.


VBHC: Systems Perspective

Dov Klein

Partner, Life Sciences and Health Care, Deloitte Canada; Former Vice President, Value-Based Care, Ontario Health


Dov recently joined Deloitte as a partner in their Canadian Lifesciences and Healthcare practice in Toronto.

Previously, Dov served as the Vice President, Value-Based Care in the Population Health and Value-Based Health Systems portfolio at Ontario Health. This role is designed to support and enable integrated care implementation across Ontario’s health system for the benefit of patients and caregivers. His specific focus areas included; data to support population health management; integrated funding and accountability implementation for OHTs; quality improvement in value-based programing implementation; and using health economic principles to evaluate the impact of system investments on the patient continuum/experience of care.

Dov was also a leader in PwC’s Ontario healthcare and broader public sector practice with a primary focus on healthcare strategy, finance, performance management and supply chain. He has worked closely with governments, agencies and healthcare systems, helping to optimize the funding and performance of the system. Dov also served as a Vice President at Plexxus, leading the first Ontario value-based initiative for Implantable Cardiac Defibrillators (ICD/CRTs), delivering significant patient value across the episode/year of care, innovation, and savings to the system.

Dov is frequently asked to share his experiences as a thought leader in healthcare finance, commissioning for outcomes, and supply chain at conferences, most recently presenting to the OHA, CFHI, and Medtech Canada.

VBHC: Clinical Perspective

Dr. Shannon Jackson
Physician Lead, Value-Based Health Care, St. Paul’s Hospital, Providence Health Care | Clinical Professor, Division of Hematology, Department of Medicine, University of British Columbia

Dr. Jackson is a hematologist primarily interested in non-malignant blood conditions including inherited and acquired bleeding disorders. She obtained her medical degree, internal medicine, hematology and hemostasis training at the University of Calgary and moved to Vancouver in 2009. She is a co-founder of West Coast Hematology, practices at St. Paul’s Hospital and is a Clinical Professor of Medicine at UBC. She is Medical Director of the Adult Provincial Bleeding Disorders Program. Dr. Jackson is passionate about measuring health outcomes that matter to patients and transforming to a Value Based Health Care model of care. She has completed her Masters in Health Care Transformation at the Value Institute for Health and Care, at the University of Texas Austin, further training at Harvard University, and obtained her Green Belt VBHC Certification from the Value Based Health Centre of Europe. Currently Dr. Jackson is working as the Physician Lead for Value Based Health Care at Providence Health Care and active with the PHC Value Team and several committees related to Health Systems Redesign.

Meghan MacLeod
Performance Improvement Consultant, Providence Health Care

Meghan is a quality improvement professional dedicated to enabling people to raise the standard of care and improve the sustainability of the healthcare system. She has a passion for teaching and curriculum design, and holds an MSc in Exercise Physiology from the School of Physical Education at the University of Victoria, where she also earned a BSc in Biochemistry/Microbiology. Meghan holds certificates in Value-Based Health Care, Change Management, Quality Improvement, Project Management, Leadership, Advanced Coaching, and post-secondary teaching, among other areas of quality improvement, facilitation, and communication. As the quality leader with Providence Health Care’s Value Team, Meghan is currently supporting teams to redesign care to measure and achieve what matters most to patients.

Dr. Amanda Caissie
Medical Director of the Cancer Care Program and Innovator in Residence, Nova Scotia Health | Head, Department of Radiation Oncology, Associate Professor, Dalhousie University

Dr. Amanda Caissie MD, PhD, FRCPC is Associate Professor and Head of Dalhousie University’s Department of Radiation Oncology (DRO). A native Maritimer, she returned to work in the Dalhousie DRO after completing medical school at Queen’s University 2007 and radiation oncology residency at the University of Toronto 2012. A McGill alumna who completed her PhD in 2005, Dr. Caissie’s current research interests focus on Patient Reported Outcomes and Big Data as quality improvement (QI) initiatives fostered through inter-disciplinary collaborations such as the Learning from Analysis of Multicentre Big Data Aggregation (LAMBDA) consortium. She is co-founder/co-lead of the recently formed Canadian Artificial intelligence and big Data in Radiotherapy Alliance (CADRA). Her other contributions to national and international radiotherapy QI initiatives include Chair of the Canadian Association of Radiation Oncology (CARO) Quality and Standards Committee, committee member of the American Association of Physicists in Medicine (AAPM)’s Big Data Subcommittee and Canadian Partnership for Quality Radiotherapy (CPQR), as well as international liaison in the European Association of Radiation Oncology (ESTRO)’s Radiation Oncology Safety and Quality Committee (ROSQ). Through her Nova Scotia Health (NSH) roles as Innovator in Residence and Medical Director of the Cancer Care Program’s Oncology Transformation Project, Dr Caissie aims to align clinical and research priorities for digital health solutions across the continuum of cancer care and beyond.