Krembil Centre Launch and Leadership Summit

Leading the Way Post-Covid

Thursday, September 23, 2021
6:00 pm to 8:35 pm EDT
Via Zoom

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About the Summit

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Schulich’s newly established Krembil Centre for Health Management and Leadership, in collaboration with Deloitte, invite you to our launch event to celebrate leadership and help reshape the best practices in our industry. Join Robert Krembil (MBA ’71, Hon LLD ’00) and the Krembil Foundation, Schulich Interim Dean Detlev Zwick, and Centre Director Joseph Mapa, along with health sector colleagues, and the Schulich community, at this thought leadership event to explore the future of healthcare in a post-pandemic world.

Covid-19 has had an extraordinary and profound impact on all sectors, especially healthcare, the “front-line” sector. Albert Einstein said “in the middle of difficulty lies opportunity” – the opportunity to learn, the opportunity to grow and the opportunity to build a better future state. Effective leaders embrace this opportunity.

The purpose of our Launch and Leadership Summit is to take stock and reflect on the ideas of renowned thought leaders in four vital and timely areas of healthcare:
1. Long-Term Care and the Impact of COVID
2. The Digital Future of Healthcare
3. The Role of AI and Data Analytics
4. Reimagining the Healthcare Workforce

How do we make these key areas better in the post-pandemic era?  What have we learned and what needs to change?


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6:00 pm: Opening Ceremony Krembil Centre

6:30 pm: Leadership Summit: Leading the Way Post-Covid

8:00 pm: Panel Discussion and Q&A

8:35 pm: Event Adjourns!

Host Host

Headshot of Joe MapaJoseph Mapa

Centre Director
Executive Director, Health Industry Management Program
Adjunct Professor, Schulich School of Business

After serving as President and CEO of Mount Sinai Hospital in Toronto for 14 years and then 2 more years as Founding President and CEO of Sinai Health, (a multi-organization, integrated healthcare system) – Joseph Mapa assumed the role of Executive Director of the Health Industry Management Program (MBA specialization) at the Schulich School of Business, York University. In 2021, he was also appointed as inaugural Director of the Krembil Centre for Health Management and Leadership. An Adjunct Professor, he teaches on high performance leadership and strategic positioning in the health care sector. He holds an MBA from the Rotman School of Management, University of Toronto and is a Fellow of both the Canadian College of Health Leaders and the American College of Healthcare Executives. Most recently, during the Covid-19 pandemic, he served as Executive Advisor to the Board of Sienna Seniors Living Inc. ( a publicly traded company of long term care communities and retirement residences); he served on the Advisory Board of MyRemoteClinic (a start-up company providing digital platforms to health and wellness practitioners); and is a Special Advisor to the Board of Canadian Friends of Herzog Hospital in Jerusalem. He also served on numerous sector organizations including Past Chair of the Council of Academic Hospitals of Ontario and Past Co-Chair of Toronto Academic Health Science Network. He also served as Vice Chair of the Canadian College of Health Leaders. He has completed terms on the Governing Council of the University of Toronto; the Ontario Hospital Association Board; the Board of the Canadian Nurses Association; the Advisory Board of the Women’s Executive Network – Canada’s Most Powerful Women Top 100; and on the Board of Governors of Canada’s “10 Most Admired Corporate Cultures”. Joseph is co-author and/or co-editor of numerous articles and books focusing on healthcare management – including a publication on effective government relations in the health care industry. He has been honoured for his leadership and academic contributions with numerous recognitions including the Chairman’s Award for Distinguished Service and the Mentorship Award by the Canadian College of Health Leaders. A recipient of the Teaching Excellence Award at the Schulich School of Business, Joseph was also highlighted in a feature by Financial Post Magazine on “some of the notable graduates from internationally ranked MBA schools in Canada.” in the health care sector.



Moderator Moderator

Michael McFaulMichael McFaul

Partner, Board Member, National Life Sciences & Health Care Leader, Deloitte Inc.

Michael is Deloitte’s National Life Sciences & Health Care (LS&HC) Leader and a member of our Global LS&HC Executive team. He has been a member of Deloitte Canada’s Board of Directors for the past 7 years, and is Co-Chair of the Strategy, Ethics and Risk Committee of the Board. He brings over 35 years of international consulting experience with a focus on large-scale, complex transformation programs. Michael is known for his creative change strategies and outstanding client focus, working with Boards and Executive teams to deliver on major change programs. As LS&HC Leader, Michael is focused on helping to improve the quality and cost of service delivery, while positively impacting the health and well-being of our citizens and communities. He was responsible for the development of a Workforce Matching Portal on behalf of the Ontario Ministry of Health to respond to the Covid crisis; Worked with a cluster of 7 hospitals in Ontario on a Clinical Information System operating model; Managed MD Financial’s Electronic Medical Records (EMR) business for 9 months; Canadian health market access for UCB; and is leading our Smart Health Communities program – focused on health and well-being and early-stage intervention. Over the past 15 years, he has worked extensively with the Board and Executive Team of the Canadian Medical Association on key member programs and priorities, strategy, organization, operations and relationship with the PTMA’s. Michael recently led Deloitte’s Clients & Industries portfolio, with responsibility for sales, delivery and account management across our top Canadian client portfolio. Michael is former Chair of the Leader and Talent Committee of the Board, responsible for governance of our 1000 Partners. He has worked in 25 countries around the world, including Canada, US, UK, Germany, Netherlands, France, India and Singapore. Previous leadership roles include Consulting Director Operations for Ontario and Quebec, and Human Capital leader across 15 countries in Europe. He has a deep and broad experience in consulting to senior executives in such areas as governance, program and project management, performance management, operations reviews, cost reduction, leadership alignment, organization design, culture change, workforce transition and communications. Michael is a Certified Management Consultant and holds the designation of ICD.D from the Institute of Corporate Directors. He is past Chair of the Dean’s Advisory Board for the Telfer School of Management at the University of Ottawa. He is a past member of the Campaign Cabinet of the Ottawa Regional Cancer Foundation.


Keynote Speakers

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Dr. Jack Kitts Dr. Jack Kitts


Dr. Jack Kitts

Commissioner, Ontario’s Long-Term Care COVID-19 Commission; Former President and CEO, The Ottawa Hospital

Dr. Jack Kitts received his medical degree from the University of Ottawa in 1980. After a 3-year tour of duty as a medical officer in the Canadian Armed Forces, he specialized in anesthesiology and completed a research fellowship at the University of California, San Francisco. He joined the Department of Anesthesia at the Ottawa Civic Hospital in 1988, where he served as the director of research and medical director of the preoperative assessment clinic prior to his appointment as Chief of the department and Associate Professor at the University of Ottawa, faculty of medicine.

In 1998, Dr. Kitts was appointed Vice-President of Medical Affairs and led the medical staff during a complex restructuring in which three hospitals and five large programs were merged into The Ottawa Hospital. He completed his master’s degree in business administration in 2001 and was named President and CEO of The Ottawa Hospital in February 2002, a position he held until his retirement on June 26, 2020.

With more than I,000 beds, 12,000 employees and approximately 1,400 physicians, The Ottawa Hospital is recognized as one of the largest and most important research and teaching hospitals in Canada. Its research institute is one of the foremost institutes in Canada, involving more than 1500 scientists, clinical investigators, trainees and staff.

Dr. Kitts’ inclusive team-oriented strategic leadership, passion for delivering quality patient-centered care, and the development and mentoring of emerging healthcare leaders, has been a central, unifying force in establishing and sustaining The Ottawa Hospital’s vision – To provide each patient with the world-class care, exceptional service and compassion that we would want for our loved ones. Dr. Kitts is known nationally for his focus and expertise in patient experience, performance measurement and physician engagement, which make him a sought-after advisor and inspirational speaker on these key topics in healthcare today.

Zayna Khayat, Ph.D Zayna Khayat, Ph.D


Zayna Khayat, Ph.D

Future Strategist, Saint Elizabeth Healthcare

Zayna Khayat, Ph.D is Future Strategist with SE Health (formerly, Saint Elizabeth Health Care) a health and social impact enterprise with a major focus on creating a better future for aging adults in their homes and communities. Zayna is Faculty of Singularity University’ Exponential Medicine stream, and is adjunct faculty in the Health Sector Strategy stream at the Rotman School of Management at the University of Toronto. Dr. Khayat was previously the lead of health system innovation at MaRS Discovery District, a health innovation hub in Toronto, Canada. In 2017 she was seconded to the REshape Innovation Centre at Radboud university medical centre in the Netherlands. Zayna completed her Ph.D. in diabetes research from the University of Toronto (2001), followed by a career in strategy consulting, including as a Principal in the healthcare practice of The Boston Consulting Group (BCG). She currently resides in Toronto with her husband and three children and is proficient in French and Arabic languages.
Tamas Fixler (MBA '06) Tamas Fixler (MBA '06)


Tamas Fixler (MBA ’06)

Senior Director of Analytics, GE Healthcare

Tamas Fixler is a Senior Director of Analytics with the Clinical Command Centers group within GE Healthcare. GE’s Command Center software leverages state-of-the-art analytics, AI and digital twin technologies to put actionable insights at caregiver’s fingertips. In his current role, Tamas helps set the direction and oversees the development of GE’s Command Center software, with a specific focus on advancing its capabilities in clinical analytics. Tamas has also led the deployment of GE’s Command Center solution across a 3000 bed health system.

Across his current and prior roles, Tamas has extensive healthcare experience shaping and executing approaches that combine advanced analytics with strategic advisory and process improvement to solve challenging problems. Tamas has worked with many hospitals and health systems across the US and Canada. Tamas holds bachelor’s and master’s degrees in Chemical Engineering from the University of Toronto, and earned his MBA at the Schulich School of Business.

Jennifer Radin Jennifer Radin


Jennifer Radin

Health Care Chief Innovation Officer and Future of Work Leader, Deloitte Inc.

As a principal, and Chief Innovation Officer for Deloitte’s Health Care practice, Jen is a trusted advisor who enables health care system executives to embrace and prepare for disruptive innovation. Jen leads teams that enable healthcare market leaders to leverage applied innovation to define business growth strategies, design new models of clinical care, and future proof the business, with a shared agenda to employ digital health to improve customer connectivity, clinical outcomes, access, and provider satisfaction. Leading Deloitte’s Life Science’s & Healthcare Innovation Catalyst in New York, Tel Aviv, Silicon Valley, Jen’s team focuses on sensing/scanning of the health ecosystem, collaborating with stakeholders to incubate & prototype new platforms & solutions across healthcare, health & wellness. Each quarter, Jen leads the curation of our Digital Health Trends report highlighting the emerging trends the at intersection of the Future of Health and nextgen technologies. She is a nationally acclaimed speaker on the topics of Future of Health & Future of Work.

As nextgen technologies, artificial intelligence, predictive analytics, supported by engagement platforms and new talent models are being adopted across the globe, the nature of work across industries is changing. Jen is passionate about partnering with healthcare organizations through the next wave of disruption, defining innovative business models, the organization & workforce strategies that enable them, and how together we can convene the ecosystem to create value on the journey to health and wellness. Jen leads teams across the US partnering with Healthcare organizations to navigate the rapidly changing health ecosystem by designing strategies & new business models addressing the intersection of the Future of health & Future of Work infused with NextGen tech. Most recently, Jen led an innovation team to create a series of Immersion Labs for a large Cancer Patient Advocacy Society, bringing together start-ups across the digital health spectrum, cancer institutes, venture capitalist leaders, and industry research consortium together to define & shape a digital patient navigation solution for cancer patients in the Covid-19 environment. Jen’s team produced an aspirational vision and modeled a platform based protype for digital patient & family engagement.

As co-founder and executive sponsor of Deloitte’s Physician Leadership Academy, it is Jen’s mission to support the evolving leadership capabilities of clinician leaders as the era of the emergence of the Clinical Healthcare CEO. Jen has published studies and papers at the intersection of the Future of Health and the Future of Work: Technology and the workforce of the future, The future of work, & Toward Systemness; led podcasts on Inclusion & Diversity as a strategic lever and the power of Leadership capabilities in Healthcare; She has presented at strategy summits, Exponential Medicine, Scottsdale Institute, AVIA Summit, NACHI, Modern Healthcare Future of Work summit & been featured as a Modern Healthcare “Executive Spotlight.”


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