416 736 2100 ext. 77918
Office: N331, SSB
About Mary Waller
Before earning my Ph.D., I held various professional positions in petroleum, aviation, and software development organizations. I also worked on and managed many different types of teams, and always wondered why some teams were unstoppable while other seemingly similar teams could never get off the ground. For the last 20 years, my research has focused on understanding how team dynamics affects team performance during time-pressured, complex, crisis situations, and has included studies of aviation flight crews, nuclear power plant control room crews, military crews, port and harbor operations, and mine rescue teams. I’ve also studied temporal factors in organizations — particularly how different perceptions of time pressure and deadlines affect individual, team, and organizational outcomes.
2014 York University, President’s University-Wide Teaching Award nominee
2013 York University, Schulich School of Business, MBA Teaching Excellence Award Nominee
2013 York University, Schulich School of Business, Research Fellowship
2012 Academy of Management, Board of Governors - elected member
2010 York University, Schulich School of Business, MBA Teaching Excellence Award Winner
2000 Academy of Management - OB Division, Best Publication in OB for 1999, 2nd Place
2009 York University, Schulich School of Business, Faculty Merit Award
2005 Tulane University - Erich Sternberg Faculty Research Excellence Award
2004 Tulane University - LaValle Research Excellence Award
1996 Academy of Management - OB Division, Best Paper Based on a Dissertation
1995 American Psychological Association, Best Dissertation Award, Group Psychology and Group Psychotherapy Division
1993 University of Texas at Austin, University Fellow
Waller, M.J., & Kaplan, S. Conditionally accepted. Using video in systematic behavioral observation: One quantitative approach. Organizational Research Methods.
Waller, M.J., Okhuysen, G.A., & Saghafian, M. In press. Conceptualizing emergent states: A strategy to advance the study of group dynamics. Academy of Management Annals.
Lei, Z., Waller, M.J., Hagen, J., & Kaplan, S. In press. Team adaptiveness in dynamic contexts: Contextualizing the roles of interaction patterns and in-process planning. Group & Organization Management.
Waller, M.J. 2015. Organizational behavior: A brief overview and safety orientation. Current Problems in Pediatric and Adolescent Health Care, 45: 378381.
Sohrab, S., Waller, M.J., & Kaplan. S. 2015. Exploring the hidden profile paradigm: A literature review and analysis. Small Group Research, 46, 489535.
Su, L., Waller, M., Kaplan, S., Watson, A., Jones, M., & Wessel, D. 2015. Cardiac resuscitation events: One eyewitness is not enough. Pediatric Critical Care Medicine , 16: 335342.
Waller, M.J., Lei, Z., & Pratten, R. 2014. Exploring the role of crisis management teams in crisis management education. Academy of Management Learning & Education, 13: 208-221.
Kolbe, M., Grote, G., Waller, M., Wacker, J., Grande, B., Burtscher, M., & Spahn, D. 2014. Monitoring and talking to the room: Autochthonous coordination patterns in team interaction and performance. Journal of Applied Psychology, 99: 1254-1267.
Uitdewilligen, S., Waller, M.J., & Pitariu, A. 2013. Mental model updating and team adaptation. Small Group Research, 44: 127-158.
Waller, M.J., Sohrab, G., & Ma. B.K. 2013. Beyond 12 Angry Men: Thin-slicing film to illustrate group dynamics. Small Group Research, 44: 446-465.
Waller, M.J. 2013. Interdisciplinary conversations and chocolate consumption. Small Group Research, 44: 199-204.
Kouchaki, M., Okhuysen, G., Waller, M.J., & Tajeddin, G. 2012. The treatment of the relationship between groups and their environments: A review and critical examination of common assumptions in research. Group & Organization Management, 37: 171-203.
Kaplan, S., LaPort, K., & Waller, M.J. 2012. The role of positive affect in team performance during crises. Journal of Organizational Behavior, 34: 473-491.
Zijlstra, F., Waller, M.J., & Phillips, S. 2012. Setting the tone: Early interaction patterns in swift starting teams as a predictor of effectiveness. European Journal of Work and Organizational Psychology, 21: 749-777.
König, C.J., & Waller, M.J. 2010. Time for reflection: A critical examination of polychronicity. Human Performance, 23: 1-18.
Neubert, M.J., Dyck, B., Waller, M.J., & Medcof, T. 2016. Organizational behavior (Canadian Edition). Hoboken, NJ: John Wiley & Sons.
Courses TaughtCrisis Management
Managing Team Dynamics
Meso Organizational Behaviour (Ph.D. level)
Project Title Role Award Amount Year Awarded Granting Agency Project TitleAdaptive leader behavior in teams RoleCo-Applicant Award Amount$1,048,447.00 Year Awarded2016-2020 Granting AgencyArmy Research Institute Project Title9/11 military team communication RoleCo-Principal Award Amount$99,506.00 Year Awarded2015-2018 Granting AgencySocial Science and Humanities Research Council of Canada Project TitleTeam negotiation RoleCollaborator Award Amount$86,850.00 Year Awarded2015-2018 Granting AgencySocial Science and Humanities Research Council of Canada Project TitleBehind the Curtain: Effects of Routine Creation Processes on Adaptation in Stage Management Items RolePrincipal Investigator Award Amount$71,585.00 Year Awarded2011-2013 Granting AgencySocial Sciences and Humanities Research Council - Standard Research Grant Project TitleChair in Team Dynamics, Maastricht University RolePrincipal Investigator Award Amount$100,000.00 Year Awarded2006 Granting AgencyMaastricht University - Chair in Team Dynamics